Shipping policy

Thank you for shopping with GraceWell! Below you'll find everything you need to know about how and when your order will be delivered.

Processing Time

Orders are typically processed within 1–2 business days. During peak times or holidays, processing may take a bit longer, but we’ll always do our best to get your order out quickly.

Shipping Time

Once shipped, your order will arrive within 6–10 business days. We’ll provide a tracking number via email as soon as your package is on the way.

Shipping Carrier

We use trusted carriers like USPS, UPS, or FedEx depending on your location and the most efficient delivery method.

Shipping Rates

Shipping is calculated at checkout  based on your location and order size. Occasionally, we offer free shipping promotions, so keep an eye out!

Order Tracking

After your order ships, you’ll receive a confirmation email with your tracking number. You can track your package directly through the carrier’s website or our Order Tracking Page

Shipping Delays

While we strive to meet our shipping timelines, delays can occasionally occur due to factors outside our control (e.g., weather, carrier disruptions). If your package is delayed beyond 10 business days, please contact us and we’ll help sort it out.